- If your computer could not recognize the external device, please first check the power supply, the drive will need a 3-5V(1.3-2A) output from your computer's usb port.
- The new released Windows system have discontinued the internal DVD media player software, customer using Windows 10 and above are advised to Install a Media Player to Play DVD and CD.
- Desktop PC needs to be connected to the back end USB interface for use, because the front USB port of PC is extended out and the power supply is insufficient
- Do not support tv / car / blue ray / projector / tablet / smartphone / Chrome
- Please hook up the device to the direct USB port on your computer. If you connect it to a USB hub or extension cords, it maybe cannot recognize the Driver or not read the CD/DVD due to the power failure caused by a unqualified cable.